Frequently Asked Questions

FAQ; SARIFY-SOLUTIONS

 

1. What is the shipping time for my order?

  • Domestic (U.S.): Orders will typically arrive within 7 to 14 days.
  • International: Shipping usually takes 14 to 31 days depending on the destination.

2. How can I track my order?

Once your order is shipped, tracking information will be uploaded to your account. You can check the status of your order anytime on our [Track Your Order Page].

3. What is your return policy?

We accept returns within 30 days after delivery. If you are not completely satisfied with your purchase, please contact our customer service team for return instructions.

Please note: Items must be in their original condition and packaging for a successful return.

4. Do you ship internationally?

Yes, we offer international shipping! Delivery times vary depending on the destination but typically take 14 to 31 days. You will be provided with tracking information once your order has shipped.

5. Can I change my order after it has been placed?

We process orders quickly to ensure fast delivery, so we are unable to make changes once your order has been confirmed. However, if you need assistance with a change, feel free to contact us as soon as possible, and we will do our best to assist.

6. How do I know if my order has been shipped?

Once your order is dispatched, you will receive an email notification with your tracking number. You can then track your shipment status on [Track Your Order Page].

7. Are there any additional shipping fees?

Shipping fees will be calculated at checkout based on your location and the items in your order. You’ll see the total shipping cost before completing your purchase.

8. What should I do if I received a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately. We will arrange a return or replacement, depending on the issue, and ensure you are satisfied with your order.

9. How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team through the following channels:

  • Email: sarifysolution@gmail.com
    We’re always happy to help!

10. Can I cancel my order?

Once an order is processed, we are unable to cancel it. If you need to make any adjustments, please reach out to us as soon as possible, and we will try to assist you.

If you have any other questions, don’t hesitate to contact us. We’re here to ensure your shopping experience with Sarify Solutions is easy and enjoyable!